I’m staring at my computer screen and my mouth is open, a cry of protest escapes from my lips.
Everyone turns to look at me and I’m like, “What is wrong with these people! Every time, dumb questions!”
That’s how most of my days go. Just when I was starting to have faith in the human race, I meet a new set of people – the fans on brand pages.
Let me introduce myself. My name is J. K. Rolling, and I’m an online community manager at a digital media agency. Don’t get confused; I basically have to keep people engaged on social media for brands and write content that I believe they will like.
I love what I do, but some of these dedicated fans make it a point of duty to make sure I go home frustrated every day.
I will never forget the day someone asked me whether to use a plastic cup or a glass for a certain drink.
“No, drink it in a calabash,” I responded – but only in my head.
Another annoying thing these people do is enter my messages and say hi. When I ask how I can help them, they tell me they just want to say hi to the admin. If only they knew how much work I had to do, they would leave me alone. The most annoying one was when I had to answer the same question 5 times in the same post. Do they have secret meetings and decide they are going to frustrate me?
Lucky for me, I work with a great team. We laugh about these things and see the humour in it. They are the ones who keep me from going crazy: They are my therapists.
You guys reading this may not have to deal with annoying social media fans, but I’m sure there’s something that gets you frustrated and angry at work. What I’ve learnt in this process is that not everything is worth getting angry over. Sometimes, just talking about it with your colleagues could give you a fresh perspective on these issues, or make you laugh about it. Life is too short to stay angry; we’re all a little crazy, anyway.